Text attachment problem after PodTrapper install

[DM_NJ]

I'm having an issue with html emails with embedded images after installing & running PodTrapper. Emails of this type come in as a plain/text attachment and cannot be opened.

See this also this Crackberry Forums Post:
http://forums.crackberry.com/f132/text- ... nt-243433/

I have a Blackberry Tour 9630 running 4.7.1.40; It is connected to a BES.

We wiped the device, and even went so far as to delete the account on the BES and do a complete rebuild. When I install PodTrapper, the problem appears. When I delete it the problem goes away.

Test 1) Base Verizon Install + Google Maps : No Problem
Test 2) Install Podtrapper via OTA download - PodTrapper Auto Launches: Problem Exists on new emails
Test 3) Battery Pull/Reboot - Do not launch PodTrapper: No Problem on new emails (old emails still have problem)
Test 4) Launch PodTrapper: Problem Exists on new emails
Test 5) Delete PodTrapper/Prompt to Reboot: No Problem on new emails (old emails still have problem)

Does PodTrapper make any changes to the Attachment Service?

[marwatk]

Hi there,

Odd. PodTrapper does register a handler for the 'text/xml' type, but I'm not sure how that would impact images. My guess is RIM introduced a new bug with the release.

Here are the type's it's supposed to be using:

if( "text/x-opml".equals(contentType)) {
return true;
}
if( "text/xml".equals(contentType)) {
return true;
}
if( contentType.endsWith( "opml" ) ) {
return true;
}
if( contentType.endsWith( "xml" ) ) {
return true;
}

Judging by that other forum post it looks like RIM is aware, but since I have other means for loading OPML files I'll go ahead and switch to those and remove the AttachmentHandler from PodTrapper altogether.

Thanks for bringing it to my attention.

-Marcus

[DM_NJ]

I think it isn't so much the images, but the fact that there are embedded images. Maybe they use xml to represent the entire message, and then have the various parts as references.

When you have a beta with the code change, I'd be happy to test it.

Regards,
David

[marwatk]

Cool, I'll get a beta out this weekend that disables it. (Or at the very least has an option to).

-Marcus

[DM_NJ]

I installed the 2.1.6 beta, and the problem is fixed.

Thanks!

David

[plcdude]

Thank you!!!

I have been fighting this issue on my Storm since I updated to the .151 release. The 2.1.6 beta resolved the problem. Whew.

Again. Thank you!!!

[bribo]

I just got a new Verizon Tour and really want to use it for listening to my MP3 audio book collection. I installed the trial version of pod trapper and started to get this text attachment problem. I removed the program and it has resolved the email problem. Do you have a demo version of the fixed Beta that i can try ?. I tried to install the Beta 4.7 version but it locked up the phone and i had to uninstall it
Thanks,
Bribo

[bribo]

OK i downloaded the latest stable release from your site and it fixed the test problem. i must have originally downloaded an older trial initially. One more issue though: when i switch audiobooks it locks everything up and i have to exit the application and restart it to change books. This seems to happen every time i change the book that im listening to. any ideas ?

[marwatk]

One more issue though: when i switch audiobooks it locks everything up and i have to exit the application and restart it to change books. This seems to happen every time i change the book that im listening to. any ideas ?

Hmm, no. Can you send me a copy of your logs if possible next time it happens (via the email developer menu item). Make sure to note what you're seeing if possible.

Thanks!

[bribo]

Have you made any progress on this yet ? I sent a few logs

[marwatk]

This should be fixed in 2.5.0 and later. Are you still seeing it?

-Marcus

[bribobch]

Sorry i should have started a new thread, The text attachment problem has been fixed, but the crashing problem has not. Ill start a new thread.
thanks