PodTrapper Common Issues - Revision history

Marwatk at 17:26, 22 October 2010

Marwatk — Fri, 22 Oct 2010 17:26:56 GMT

← Older revision		Revision as of 17:26, 22 October 2010
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	http://versatilemonkey.com/switch		http://versatilemonkey.com/switch
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		+	== I got a trial expired message, but I purchased via the Android Market ==
		+
		+	This can happen (rarely) if the android market is experiencing delays. You can generally safely ignore it. (I should have a fix in place to remove it eventually)

	== PodTrapper lost all of my settings after an upgrade ==		== PodTrapper lost all of my settings after an upgrade ==

Marwatk at 21:26, 21 October 2010

Marwatk — Thu, 21 Oct 2010 21:26:37 GMT

← Older revision		Revision as of 21:26, 21 October 2010
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	In the [[PodTrapper Storage Settings Screen\|Storage Settings Screen]] there's a menu option to change your storage dir. It'll ask you where you want to move them to, highlight where you want them to go, hit the menu, and choose 'Use this' Or 'Select', depending on which is visible. Then, the next time PodTrapper starts up, it'll move everything over to that new folder.		In the [[PodTrapper Storage Settings Screen\|Storage Settings Screen]] there's a menu option to change your storage dir. It'll ask you where you want to move them to, highlight where you want them to go, hit the menu, and choose 'Use this' Or 'Select', depending on which is visible. Then, the next time PodTrapper starts up, it'll move everything over to that new folder.
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		+	== Why does PodTrapper sometimes continue playing after finishing a file? ==
		+	== Why does PodTrapper sometimes not continue playing after finishing a file? ==
		+
		+	PodTrapper will play back another file if the file it just finished was in the current playlist. It doesn't matter where the current file was, it will always start with the first file in the playlist, after the current episode is removed. If you want to not play back more files after each file, simply create a blank playlist and switch to it (all available on the playlist screen, hit the 'N' key or use the menu to get there). If you do want it to keep playing back, make sure you've set up the "Auto add to playlist" feature on the podcast's settings, that you're on the correct playlist, and that your sort settings are set up properly (so it plays what you want).

	== How does PodTrapper decide what to download or delete? ==		== How does PodTrapper decide what to download or delete? ==

Marwatk: /* The application podtrapper has attempted... */

Marwatk — Fri, 05 Feb 2010 20:27:13 GMT

The application podtrapper has attempted...

← Older revision		Revision as of 20:27, 5 February 2010
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	There are two possibilities:		There are two possibilities:

-	If you are on a BES (Blackberry Enterprise Server, using Exchange or Lotus Notes), your IT policy ~~has~~ restricted the ability for Podtrapper to connect to the internet and your media card at the same time. Your BES administrator may be able to change this setting, though likely not. The desktop downloader may still work in this scenario if you disable the other mechanisms.	+	If you are on a BES (Blackberry Enterprise Server, using Exchange or Lotus Notes), your IT policy may have restricted the ability for Podtrapper to connect to the internet and your media card at the same time. Your BES administrator may be able to change this setting, though likely not. The desktop downloader may still work in this scenario if you disable the other mechanisms.

	If you are not on an enterprise server you may need to disable your firewall (Options->Security Options->Firewall, set Status to Disabled), or upgrade your phone's operating system to the latest version available. The desktop downloader may also work here but I'm unsure.		If you are not on an enterprise server you may need to disable your firewall (Options->Security Options->Firewall, set Status to Disabled), or upgrade your phone's operating system to the latest version available. The desktop downloader may also work here but I'm unsure.
		+
		+	Sometimes this bug appears on BES users who don't have the setting, and in that case the firewall settings above may work, or an OS upgrade.

	Let me know if these solutions aren't helpful.		Let me know if these solutions aren't helpful.

Marwatk: /* Why can't I use my bluetooth device to control PodTrapper? */

Marwatk — Tue, 02 Feb 2010 03:05:10 GMT

Why can't I use my bluetooth device to control PodTrapper?

← Older revision		Revision as of 03:05, 2 February 2010
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	== Why can't I use my bluetooth device to control PodTrapper? ==		== Why can't I use my bluetooth device to control PodTrapper? ==

-	~~These are unfortunately limitations imposed by RIM on third party developers~~. ~~No third party application can access some keys pressed when the application doesn't have focus~~, or the ~~bluetooth keys ever. <s>I'm not sure if they'll ever open this up.</s> There are indications this will be possible with~~ OS version 5.~~0, but it's unclear at this point which devices will receive an upgrade~~.	+	As of version 2.6.7 PodTrapper now fully supports bluetooth controls, but only for those running BB OS 5.0 or later and using the PodTrapper build for that OS. You can always grab the proper version here: http://ota.versatilemonkey.com/

	== Where does PodTrapper store its files? ==		== Where does PodTrapper store its files? ==

Marwatk at 03:03, 2 February 2010

Marwatk — Tue, 02 Feb 2010 03:03:36 GMT

← Older revision		Revision as of 03:03, 2 February 2010
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	http://www.versatilemonkey.com/wiki/Backing_up_and_restoring_PodTrapper_settings		http://www.versatilemonkey.com/wiki/Backing_up_and_restoring_PodTrapper_settings
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		+	== Some podcasts don't work after upgrading to PodTrapper 2.6.7 ==
		+
		+	PodTrapper implemented a new buffered playback option to allow listening while downloading and reduce errors in certain circumstances. Unfortunately it seems some devices really don't like it. You can turn it off if it's causing a problem by going to Settings -> Playback Settings and turning off 'Buffer playback'

	== The application podtrapper has attempted... ==		== The application podtrapper has attempted... ==

Marwatk: /* The application podtrapper has attempted... */

Marwatk — Sat, 05 Dec 2009 17:46:54 GMT

The application podtrapper has attempted...

← Older revision		Revision as of 17:46, 5 December 2009
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	Let me know if these solutions aren't helpful.		Let me know if these solutions aren't helpful.
		+
		+	This thread has more details:
		+	http://supportforums.blackberry.com/t5/Java-Development/problems-with-quot-download-file-via-http-and-save-it-to-local/m-p/92858

	== No downloads are happening ==		== No downloads are happening ==

Marwatk at 00:56, 18 November 2009

Marwatk — Wed, 18 Nov 2009 00:56:49 GMT

← Older revision		Revision as of 00:56, 18 November 2009
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	Of course, you can always send your logs to me via the 'Email developer' menu item and I can take a look.		Of course, you can always send your logs to me via the 'Email developer' menu item and I can take a look.
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		+	== The LED blinks or the phone vibrates when a podcast downloads, how do I turn that off? ==
		+
		+	You can disable this like you would a ring tone inside the BB's sound profile settings.

	== Error 6 when trying to play an episode ==		== Error 6 when trying to play an episode ==

Marwatk at 23:14, 16 November 2009

Marwatk — Mon, 16 Nov 2009 23:14:34 GMT

← Older revision		Revision as of 23:14, 16 November 2009
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	http://www.versatilemonkey.com/forums/viewtopic.php?f=3&t=365&p=2576&hilit=encoding#p2576		http://www.versatilemonkey.com/forums/viewtopic.php?f=3&t=365&p=2576&hilit=encoding#p2576
		+
		+	Finally, here's a page where I talk about media in general on the BB that may illustrate some of the problems.
		+
		+	[[PodTrapper Media Issues]]

	== Backlight turns off after a few seconds playing video ==		== Backlight turns off after a few seconds playing video ==

Marwatk at 22:07, 26 October 2009

Marwatk — Mon, 26 Oct 2009 22:07:06 GMT

← Older revision		Revision as of 22:07, 26 October 2009
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-	== I ~~need a new registration code for a new device~~ ==	+	== How do I get started? ==

	The easiest way to get started is to check out the tutorial. It was made with a previous version, so it looks different, but all of the concepts are the same. It can be found here:		The easiest way to get started is to check out the tutorial. It was made with a previous version, so it looks different, but all of the concepts are the same. It can be found here:

Marwatk at 22:06, 26 October 2009

Marwatk — Mon, 26 Oct 2009 22:06:50 GMT

← Older revision		Revision as of 22:06, 26 October 2009
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		+	== I need a new registration code for a new device ==
		+
		+	The easiest way to get started is to check out the tutorial. It was made with a previous version, so it looks different, but all of the concepts are the same. It can be found here:
		+
		+	http://www.versatilemonkey.com/podtrapper_tutorial.htm
		+
	== I need a new registration code for a new device ==		== I need a new registration code for a new device ==