PodTrapper Registration Issues

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== General Registration Info ==
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== Purchasing for BlackBerry ==
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When purchasing PodTrapper you should receive a Registration Code (or Activation Code, or License Number, depending on the service used). They're all the same thing and should consist of an 8 digit alphanumeric number like this: 12345ABC
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When purchasing PodTrapper you should receive a Registration Code (or Activation Code, or License Number, depending on the service used). They're all the same thing and should consist of an 12 digit alphanumeric number like this: 123456789ABC
Some purchase mechanisms should auto-supply the code to PodTrapper the next time PodTrapper is started (you can restart PodTrapper via the Menu->Exit item), but most require that you enter the code manually inside PodTrapper. This can be done from the main screen by opening up the menu, then choosing 'Settings'. From there, choose the 'Registration Settings' screen. You can enter your registration code here.
Some purchase mechanisms should auto-supply the code to PodTrapper the next time PodTrapper is started (you can restart PodTrapper via the Menu->Exit item), but most require that you enter the code manually inside PodTrapper. This can be done from the main screen by opening up the menu, then choosing 'Settings'. From there, choose the 'Registration Settings' screen. You can enter your registration code here.
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If you have any issues, definitely let me know via the 'Email Developer' menu item inside PodTrapper.
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If you have any issues, definitely let me know via the 'Help / Support' menu item inside PodTrapper.
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== BlackBerry App World ==
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== Switching between BlackBerry devices ==
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The App World is new for everyone (even RIM), and so far they haven't gotten a test environment set up, so all of us developers are pretty much flying by the seat of our pants with it, and unfortunately it's you the user that's paying the price.
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The new 12 digit registration codes should work on any BlackBerry, but only one at a time.
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If you didn't receive a registration code when you purchased via the app world, you should be able to look it up by following these instructions:
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If you previously received an 8 digit registration code, that code was tied to the device you purchased it for. You can generate a new 12 digit device-agnostic code by visiting the [http://www.versatilemonkey.com/switch switch device page].
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* Open the App World
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* On the App World main screen, choose the bottom right icon "My World"
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* Inside "My World", open the menu and choose "Log in"
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* Enter your log in information
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* The App World will say something about reconciling your information
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* Click the PodTrapper item in My World
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* Look for this:  
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[[File:App world reg code.jpg]]
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== Switching from BlackBerry to Android ==
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Registration codes generated for BlackBerry should continue to work on Android devices, but purchases made via the Android Market cannot presently (and may never) be used on BlackBerry devices.
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== BlackBerry App World ==
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If you don't see that, you can either let me know, or RIM (though I'll have to get in touch with RIM as well)
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[[BlackBerry App World Registration Issues]]
== VersatileMonkey.com ==
== VersatileMonkey.com ==
If you purchased via my web site (thanks!), in some rare cases the registration code emails don't send properly. In that case you can use the [http://www.versatilemonkey.com/switchdevice.pl lookup page] to look it up. Put in your paypal receipt number (the number in the form nnnn-nnnn-nnnn-nnnn), your PIN, and make sure to enter the text that appears in the image, and it should be able to look up your code for you.
If you purchased via my web site (thanks!), in some rare cases the registration code emails don't send properly. In that case you can use the [http://www.versatilemonkey.com/switchdevice.pl lookup page] to look it up. Put in your paypal receipt number (the number in the form nnnn-nnnn-nnnn-nnnn), your PIN, and make sure to enter the text that appears in the image, and it should be able to look up your code for you.

Current revision as of 16:02, 18 September 2010

Contents

Purchasing for BlackBerry

When purchasing PodTrapper you should receive a Registration Code (or Activation Code, or License Number, depending on the service used). They're all the same thing and should consist of an 12 digit alphanumeric number like this: 123456789ABC

Some purchase mechanisms should auto-supply the code to PodTrapper the next time PodTrapper is started (you can restart PodTrapper via the Menu->Exit item), but most require that you enter the code manually inside PodTrapper. This can be done from the main screen by opening up the menu, then choosing 'Settings'. From there, choose the 'Registration Settings' screen. You can enter your registration code here.

If you have any issues, definitely let me know via the 'Help / Support' menu item inside PodTrapper.

Switching between BlackBerry devices

The new 12 digit registration codes should work on any BlackBerry, but only one at a time.

If you previously received an 8 digit registration code, that code was tied to the device you purchased it for. You can generate a new 12 digit device-agnostic code by visiting the switch device page.

Switching from BlackBerry to Android

Registration codes generated for BlackBerry should continue to work on Android devices, but purchases made via the Android Market cannot presently (and may never) be used on BlackBerry devices.

BlackBerry App World

BlackBerry App World Registration Issues

VersatileMonkey.com

If you purchased via my web site (thanks!), in some rare cases the registration code emails don't send properly. In that case you can use the lookup page to look it up. Put in your paypal receipt number (the number in the form nnnn-nnnn-nnnn-nnnn), your PIN, and make sure to enter the text that appears in the image, and it should be able to look up your code for you.

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